FedEx Ground Economy

Definition

Contractual, cost-efficient U.S. residential service for low-weight, low-value, nonurgent business shipments.

Speed

ECONOMY

Registry status

PROPOSED_SPECIALIZED

Journey touchpoints

1. 1. Plan and selectPRIMARY
2. 2. Prepare shipment and documentsPRIMARY
3. 3. Pickup, drop-off and acceptancePRIMARY
4. 4. Origin processingPRIMARY
5. 6. Linehaul and on-route transportPRIMARY
6. 8. Destination sort and last milePRIMARY
7. 9. Delivery and recipient handoffPRIMARY
8. 10. Post-delivery, returns and claimsSECONDARY