Relationships
Touchpoint relationships
Explicit mappings between registry subjects and customer journey touchpoints.
| Subject | Journey touchpoint | Relationship | Rationale |
|---|---|---|---|
| document-preparation-centerCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| document-preparation-centerCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| document-preparation-centerCAPABILITY | 7. Import customs clearance | PRIMARY | — |
| electronic-export-informationCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| electronic-export-informationCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| electronic-trade-documentsCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| electronic-trade-documentsCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| electronic-trade-documentsCAPABILITY | 7. Import customs clearance | PRIMARY | — |
| fedex-address-bookCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-administrationCAPABILITY | 1. Plan and select | SECONDARY | — |
| fedex-administrationCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-advanced-trackingCAPABILITY | 4. Origin processing | SECONDARY | — |
| fedex-advanced-trackingCAPABILITY | 5. Export customs clearance | SECONDARY | — |
| fedex-advanced-trackingCAPABILITY | 6. Linehaul and on-route transport | PRIMARY | — |
| fedex-advanced-trackingCAPABILITY | 7. Import customs clearance | SECONDARY | — |
| fedex-advanced-trackingCAPABILITY | 8. Destination sort and last mile | PRIMARY | — |
| fedex-advanced-trackingCAPABILITY | 9. Delivery and recipient handoff | SECONDARY | — |
| fedex-advanced-trackingCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| fedex-billing-ediCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-billing-onlineCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-claimsCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-compatible-solutionsCAPABILITY | 1. Plan and select | PRIMARY | — |
| fedex-compatible-solutionsCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-compatible-solutionsCAPABILITY | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| fedex-compatible-solutionsCAPABILITY | 6. Linehaul and on-route transport | SECONDARY | — |
| fedex-compatible-solutionsCAPABILITY | 8. Destination sort and last mile | SECONDARY | — |
| fedex-compatible-solutionsCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| fedex-delivery-managerCAPABILITY | 8. Destination sort and last mile | PRIMARY | — |
| fedex-delivery-managerCAPABILITY | 9. Delivery and recipient handoff | PRIMARY | — |
| fedex-developer-portalCAPABILITY | 1. Plan and select | PRIMARY | — |
| fedex-developer-portalCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-developer-portalCAPABILITY | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| fedex-developer-portalCAPABILITY | 6. Linehaul and on-route transport | SECONDARY | — |
| fedex-developer-portalCAPABILITY | 8. Destination sort and last mile | SECONDARY | — |
| fedex-developer-portalCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| fedex-dropoffCAPABILITY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| fedex-dropoffCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-email-preferencesCAPABILITY | 9. Delivery and recipient handoff | PRIMARY | — |
| fedex-email-preferencesCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-global-returnsCAPABILITY | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| fedex-global-returnsCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-insightCAPABILITY | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| fedex-insightCAPABILITY | 4. Origin processing | PRIMARY | — |
| fedex-insightCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| fedex-insightCAPABILITY | 6. Linehaul and on-route transport | PRIMARY | — |
| fedex-insightCAPABILITY | 7. Import customs clearance | PRIMARY | — |
| fedex-insightCAPABILITY | 8. Destination sort and last mile | PRIMARY | — |
| fedex-insightCAPABILITY | 9. Delivery and recipient handoff | SECONDARY | — |
| fedex-location-finderCAPABILITY | 1. Plan and select | SECONDARY | — |
| fedex-location-finderCAPABILITY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| fedex-location-finderCAPABILITY | 8. Destination sort and last mile | SECONDARY | — |
| fedex-location-finderCAPABILITY | 9. Delivery and recipient handoff | PRIMARY | — |
| fedex-location-finderCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| fedex-my-profileCAPABILITY | 1. Plan and select | PRIMARY | — |
| fedex-my-profileCAPABILITY | 2. Prepare shipment and documents | SECONDARY | — |
| fedex-my-profileCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| fedex-rates-transit-timesCAPABILITY | 1. Plan and select | PRIMARY | — |
| fedex-reportingCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-schedule-pickupCAPABILITY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| fedex-ship-managerCAPABILITY | 1. Plan and select | PRIMARY | — |
| fedex-ship-managerCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-ship-managerCAPABILITY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| fedex-ship-managerCAPABILITY | 4. Origin processing | SECONDARY | — |
| fedex-ship-managerCAPABILITY | 6. Linehaul and on-route transport | SECONDARY | — |
| fedex-supplies-request-formCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| fedex-surroundCAPABILITY | 4. Origin processing | PRIMARY | — |
| fedex-surroundCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| fedex-surroundCAPABILITY | 6. Linehaul and on-route transport | PRIMARY | — |
| fedex-surroundCAPABILITY | 7. Import customs clearance | PRIMARY | — |
| fedex-surroundCAPABILITY | 8. Destination sort and last mile | PRIMARY | — |
| fedex-surroundCAPABILITY | 9. Delivery and recipient handoff | SECONDARY | — |
| fedex-sustainability-insightsCAPABILITY | 1. Plan and select | SECONDARY | — |
| fedex-sustainability-insightsCAPABILITY | 10. Post-delivery, returns and claims | PRIMARY | — |
| fedex-trackingCAPABILITY | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| fedex-trackingCAPABILITY | 4. Origin processing | SECONDARY | — |
| fedex-trackingCAPABILITY | 5. Export customs clearance | SECONDARY | — |
| fedex-trackingCAPABILITY | 6. Linehaul and on-route transport | PRIMARY | — |
| fedex-trackingCAPABILITY | 7. Import customs clearance | SECONDARY | — |
| fedex-trackingCAPABILITY | 8. Destination sort and last mile | PRIMARY | — |
| fedex-trackingCAPABILITY | 9. Delivery and recipient handoff | PRIMARY | — |
| fedex-trackingCAPABILITY | 10. Post-delivery, returns and claims | SECONDARY | — |
| global-trade-managerCAPABILITY | 1. Plan and select | PRIMARY | — |
| global-trade-managerCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| global-trade-managerCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| global-trade-managerCAPABILITY | 7. Import customs clearance | PRIMARY | — |
| international-shipping-assistCAPABILITY | 1. Plan and select | PRIMARY | — |
| international-shipping-assistCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| international-shipping-assistCAPABILITY | 5. Export customs clearance | PRIMARY | — |
| ltl-freight-class-calculatorCAPABILITY | 1. Plan and select | PRIMARY | — |
| ltl-freight-class-calculatorCAPABILITY | 2. Prepare shipment and documents | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 1. Plan and select | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 2. Prepare shipment and documents | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 4. Origin processing | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 5. Export customs clearance | SECONDARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 6. Linehaul and on-route transport | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 7. Import customs clearance | SECONDARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 8. Destination sort and last mile | PRIMARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 9. Delivery and recipient handoff | SECONDARY | — |
| supply-chain-servicesINDUSTRY_SOLUTION | 10. Post-delivery, returns and claims | SECONDARY | — |
| packaging-testingPROFESSIONAL_SERVICE | 1. Plan and select | SECONDARY | — |
| packaging-testingPROFESSIONAL_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| customs-clearanceSERVICE_COMPONENT | 2. Prepare shipment and documents | SECONDARY | — |
| customs-clearanceSERVICE_COMPONENT | 5. Export customs clearance | PRIMARY | — |
| customs-clearanceSERVICE_COMPONENT | 7. Import customs clearance | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 1. Plan and select | SECONDARY | — |
| direct-distributionSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 4. Origin processing | SECONDARY | — |
| direct-distributionSERVICE_FAMILY | 5. Export customs clearance | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 7. Import customs clearance | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| direct-distributionSERVICE_FAMILY | 10. Post-delivery, returns and claims | SECONDARY | — |
| distribution-servicesSERVICE_FAMILY | 6. Linehaul and on-route transport | SECONDARY | — |
| distribution-servicesSERVICE_FAMILY | 7. Import customs clearance | PRIMARY | — |
| distribution-servicesSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| distribution-servicesSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 1. Plan and select | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 4. Origin processing | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| domestic-freightSERVICE_FAMILY | 10. Post-delivery, returns and claims | SECONDARY | — |
| domestic-parcelSERVICE_FAMILY | 1. Plan and select | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 4. Origin processing | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| domestic-parcelSERVICE_FAMILY | 10. Post-delivery, returns and claims | SECONDARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 1. Plan and select | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 4. Origin processing | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 5. Export customs clearance | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 7. Import customs clearance | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| ecommerce-cross-borderSERVICE_FAMILY | 10. Post-delivery, returns and claims | PRIMARY | — |
| international-freightSERVICE_FAMILY | 1. Plan and select | PRIMARY | — |
| international-freightSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| international-freightSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| international-freightSERVICE_FAMILY | 4. Origin processing | PRIMARY | — |
| international-freightSERVICE_FAMILY | 5. Export customs clearance | PRIMARY | — |
| international-freightSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| international-freightSERVICE_FAMILY | 7. Import customs clearance | PRIMARY | — |
| international-freightSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| international-freightSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| international-freightSERVICE_FAMILY | 10. Post-delivery, returns and claims | SECONDARY | — |
| international-parcelSERVICE_FAMILY | 1. Plan and select | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 2. Prepare shipment and documents | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 4. Origin processing | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 5. Export customs clearance | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 6. Linehaul and on-route transport | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 7. Import customs clearance | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 8. Destination sort and last mile | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 9. Delivery and recipient handoff | PRIMARY | — |
| international-parcelSERVICE_FAMILY | 10. Post-delivery, returns and claims | SECONDARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 2. Prepare shipment and documents | PRIMARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 4. Origin processing | PRIMARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 6. Linehaul and on-route transport | PRIMARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 8. Destination sort and last mile | PRIMARY | — |
| temperature-controlled-shippingSPECIALIZED_SOLUTION | 9. Delivery and recipient handoff | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 4. Origin processing | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 7. Import customs clearance | PRIMARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 8. Destination sort and last mile | SECONDARY | — |
| dangerous-goodsVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| declared-valueVALUE_ADDED_SERVICE | 1. Plan and select | PRIMARY | — |
| declared-valueVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| declared-valueVALUE_ADDED_SERVICE | 10. Post-delivery, returns and claims | PRIMARY | — |
| delivery-signature-optionsVALUE_ADDED_SERVICE | 8. Destination sort and last mile | SECONDARY | — |
| delivery-signature-optionsVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | PRIMARY | — |
| dry-iceVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| dry-iceVALUE_ADDED_SERVICE | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| dry-iceVALUE_ADDED_SERVICE | 4. Origin processing | SECONDARY | — |
| dry-iceVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| dry-iceVALUE_ADDED_SERVICE | 8. Destination sort and last mile | SECONDARY | — |
| dry-iceVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| electronic-trade-documents-serviceVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| electronic-trade-documents-serviceVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| electronic-trade-documents-serviceVALUE_ADDED_SERVICE | 7. Import customs clearance | PRIMARY | — |
| flexible-residential-deliveryVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| flexible-residential-deliveryVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | PRIMARY | — |
| global-returns-serviceVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | SECONDARY | — |
| global-returns-serviceVALUE_ADDED_SERVICE | 3. Pickup, drop-off and acceptance | SECONDARY | — |
| global-returns-serviceVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| global-returns-serviceVALUE_ADDED_SERVICE | 10. Post-delivery, returns and claims | PRIMARY | — |
| hold-at-location-serviceVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| hold-at-location-serviceVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | PRIMARY | — |
| home-delivery-convenient-optionsVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| home-delivery-convenient-optionsVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | PRIMARY | — |
| international-broker-selectVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | SECONDARY | — |
| international-broker-selectVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| international-broker-selectVALUE_ADDED_SERVICE | 7. Import customs clearance | PRIMARY | — |
| international-controlled-exportVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | SECONDARY | — |
| international-controlled-exportVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| lithium-batteriesVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| lithium-batteriesVALUE_ADDED_SERVICE | 4. Origin processing | PRIMARY | — |
| lithium-batteriesVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| lithium-batteriesVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| lithium-batteriesVALUE_ADDED_SERVICE | 7. Import customs clearance | PRIMARY | — |
| priority-alertVALUE_ADDED_SERVICE | 4. Origin processing | SECONDARY | — |
| priority-alertVALUE_ADDED_SERVICE | 5. Export customs clearance | SECONDARY | — |
| priority-alertVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| priority-alertVALUE_ADDED_SERVICE | 7. Import customs clearance | SECONDARY | — |
| priority-alertVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| priority-alertVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 4. Origin processing | SECONDARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 5. Export customs clearance | SECONDARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 7. Import customs clearance | SECONDARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| priority-alert-plusVALUE_ADDED_SERVICE | 10. Post-delivery, returns and claims | SECONDARY | — |
| saturday-deliveryVALUE_ADDED_SERVICE | 8. Destination sort and last mile | PRIMARY | — |
| saturday-deliveryVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | PRIMARY | — |
| saturday-pickupVALUE_ADDED_SERVICE | 3. Pickup, drop-off and acceptance | PRIMARY | — |
| senseawareVALUE_ADDED_SERVICE | 4. Origin processing | SECONDARY | — |
| senseawareVALUE_ADDED_SERVICE | 6. Linehaul and on-route transport | PRIMARY | — |
| senseawareVALUE_ADDED_SERVICE | 8. Destination sort and last mile | SECONDARY | — |
| senseawareVALUE_ADDED_SERVICE | 9. Delivery and recipient handoff | SECONDARY | — |
| third-party-consigneeVALUE_ADDED_SERVICE | 2. Prepare shipment and documents | PRIMARY | — |
| third-party-consigneeVALUE_ADDED_SERVICE | 5. Export customs clearance | PRIMARY | — |
| third-party-consigneeVALUE_ADDED_SERVICE | 7. Import customs clearance | PRIMARY | — |
10 governed touchpoints.